Resources Available for Homeowners When Disasters Hit
Navigating Disasters: A Guide to Resources for Homeowners
Watch our most recent disaster webinar hosted on January 24, 2025. Our experts shared invaluable insights on the resources available to homeowners affected by natural disasters.
Experiencing financial strain in the wake of a disaster?
At Newrez, we understand that life can change overnight when your home and community are impacted by a natural disaster. We're committed to supporting our customers through the financial strain that often follows a natural disaster like a hurricane, flood, or tornado.
Our disaster relief resources offer guidance on managing your mortgage and provide practical steps to rebuilding following an event. We’re here to support our homeowners and their communities as they recover and rebuild - we're here and ready to help.
Apply for Assistance
If you are experiencing financial hardship, we’re committed to helping you navigate through this difficult time. Our customer support team is ready to assist.
Disaster Relief Resources
Safe & Sound
Inform friends and family that you’re safe. If they’re worried, reach out to reassure them or register on the American Red Cross’ Safe and Well website.
Shelter
If your home is uninhabitable, your homeowner’s insurance may cover temporary lodging. FEMA offers individual housing resources.
Federal Relief
To apply for federal disaster relief and eligibility information, contact the FEMA Helpline at 800-621-3362 or visit DisasterAssistance.gov.
Weather Watch
For the latest news on the storm’s path, watch your local TV news, The Weather Channel, or the National Hurricane Center.
Flood Damage
If you have been affected by flood damage, here is a step-by-step guide on what to do next.
Wildfires
Familiarize yourself with essential information so you can respond effectively when the time comes.
Claim Status
If you have already filed a claim with your insurance company, please register on our insurance portal to upload documents and monitor your claim status.
Contractors
Be cautious of unlicensed contractors. Before hiring anyone, ensure your insurance claim is filed, and check contractor reviews on sites like Better Business Bureau®.
