Scam and Fraud Prevention
Protect Yourself From Mortgage Fraud
Fraudsters often target homeowners with misleading offers and scams. Stay informed with our expert tips on how to recognize warning signs and safeguard your financial well-being. If you believe you've been affected, we're here with resources and support to help you take the next steps.
Types of Mortgage Fraud
Be aware of mortgage fraud tactics.
Payment Fraud
Scammers pose as lenders, using fake information and pressure tactics to demand urgent payments via wire transfer or gift cards.
Junk Mail
Deceptive mail posing as official mortgage notices, offering fake refinancing, loan modifications, or debt relief.
Debt Relief
Fraudsters promise to stop foreclosure for an upfront fee but provide no real assistance.
Identity Theft
When someone steals and uses your personal information to fraudulently apply or access your mortgage.
Our Commitment to Fraud Prevention
Your peace of mind matters to us. That's why we take extra steps to ensure you feel confident that your account and personal information are always safe and protected.
How to Identify and Prevent Fraud
At Newrez, your security is our top priority. As scammer's tactics become more sophisticated, we encourage you to stay alert and safeguard your finances.
Be Cautious of Account Fraud
Check your account regularly and report any unusual activity immediately. Additionally, maintain strong security by updating your password to a new strong password every three months.
Verify Before You Trust
Fraudsters may pretend to represent companies you know. If someone claims to be a representative of a company you do business with, always verify the contact with the company directly. Don't let anyone pressure you—take time to confirm the information yourself.
Protect Your Information
We will never ask for your password or sensitive information via phone, email, or text. If someone requests this information, be alert and report it.
Secure Your Device
Scammers often target phones or other personal devices to make unauthorized payments. Protect your accounts and personal devices using multi-factor authentication or other means of ensuring the security of your account.
Safeguard Your Information
Even seemingly harmless details like your first car or mother's maiden name can help scammers bypass security. Avoid sharing personal information on social media or online.
Be Mindful of Mail
Stay alert for any unexpected or suspicious mail that arrives in your inbox. If something seems off, contact the company directly associated with the mail to confirm its authenticity before taking any action.
What Should I Do if I Am Affected by Fraud?
There are different ways to report any suspicious activity and suspected scammers.
- Call us at 866-317-2347 or chat online to see how we can help
- Report fraud to the Federal Trade Commissions
- Notify the Federal Bureau of Investigation
- Submit a complaint to the Consumer Financial Protection Bureau
- Reach out to your local law enforcement
A Mortgage Partner You Can Trust
We're here to protect your path to homeownership and financial success. Choose a lender who puts your security first.
