Lacey Hood

Senior Mortgage Consultant

NMLS ID#: 86949

State License #: GA# 33452, MA# MLO86949, MO# 3606-MLO

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About Lacey

I have over 21 years experience in the mortgage industry. I want to assist you with all of your mortgage needs and I will always give you realistic expectations. I will help you consider a whole range of factors regarding your lending needs whether you’re purchasing your first home, a second home or refinancing. I am very knowledgeable and responsive. I am also pro-active and I will make every effort to simplify the lending process with step-by-step guidance from application to closing.

I am committed to providing you with the best customer service available. Please contact me today to get started on a home loan.

Office Details

Street Address

11020 David Taylor Drive
Suite 415
Charlotte, NC 28262

Phone

980-272-3735

484-594-2263

Email

lhood@Newrez.com

What Clients Say

Lacey Hood with New Penn was great! He got me the best rate on a 15 year loan on my house. He was able to get me and Tim a good home insurance low premium and rolled it in with my loan. And we didn't have to pay any closing cost. Also my escrow is figured into my mortgage, so we don't have to worry about it at the end of the year. Everything went very smoothly thanks to Lacey Hood. I would highly recommend Mr. Hood for refinancing or buying a house.

Thanks, Cheryl H

Good morning, Kelli and I just wanted to take a moment to say thank you for all of your help and support during our refinance process. From the first call when we were looking for information, you have been helpful and informative. During the process you responded quickly to our questions and guided us through the process to make it go smoothly and easily. We appreciate your time and professionalism. Your level of customer service to us exceeded our expectations. Thank you for everything.

Jon and Kelli S

My experience with Lacey has been wonderful during this process. This is my first time buying a house, and he has helped so much through every step. I am very appreciative for his hard work and kindness.

Rebecca T

"Lacey was very thorough, knowledgeable, patient and professional. He was always available to answer questions or to just explain something that was happening during the loan process. He always kept us informed."

Viola K

"Hi, I just wanted to thank you for helping to make our home refinance such a pleasant experience. It was great working with you. I will definitely recommend you and Penn Financial to friends and family.Thanks again."

Nancy S

"Throughout the refinancing process Lacey Hood was great! He made sure I understood the entire process and answered all of my questions. He was knowledgeable about the process and was very polite and prompt in responding to my emails and messages. I appreciate all of his help and would recommend him to a friend!"

Aishia B

"Lacey Hood was great! He was knowledgeable, prompt and available. I appreciate the way he handled my loan. I would use New Penn again!"

Aishia B

“We would like to take this time out at this time to thank you for the ultimate manner of which you handled our loan with your company. You were very proficient in your knowledge, and executed our loan in a timely manner.”

Walteria S

“What to say... thanks for the patience and for all explanation you gave me. This process was totally new for me, and you made me feel more comfortable and secure about my decision when you answered my questions with confidence also showing your experience.”

Artemisia Q

"My experience working with Mr. Lacey Hood from New Penn financial was really top of the line he made the whole process go very smooth and stress free I would definitely recommend it and looking forward to work with him again in the future."

Juan L