John Edwards

"John Edwards was easy and very helpful to work with. At the time I was refinancing my house. New Penn offered me the best deal on the market. No other company would touch the deal I had with New Penn. In my opinion, the deal we worked out was a win, win for us both!"

"John Edward was very helpful and patient."

“John, Dave and I want to thank you for your patience with us "old" folks during the many phone calls and e-mails we made in the recent re-financing of our home. Your counsel was wise and we appreciated it. You dealt with us quickly and efficiently. We are so happy with the results and are enjoying the results of the decisions made. You handled all of it so well and I wish the best to you.”

“Our experience with our VA refinance was exceptional. We originally started this refinance process with another mortgage company and we received a call from John Edwards a few days into the process. After talking with John and after we had reviewed some of the e-documents from the other mortgage company (which had higher amounts then previously mentioned), we were thankful that we went with New Penn. John was very professional throughout the entire process. He always stayed in contact with us and kept us updated on the process. Our closing was extremely quick and painless. We felt like John was the answer to our prayers.”

“John, everything is going well, thanks to you. Your regional manager along with New Penn should be glad to have you as their employee. Cona and I really appreciate how you handled our application to closing. You were always right on top at every stage of the process. We have never had a mortgage consultant process our mortgage financing as professionally as John. From the first contact to the last, John established confidence that he could be trusted. He was patient with us and did an excellent job in explaining the process and answering our questions throughout the process. I would strongly recommend New Penn Financial because of John.”

“John, fantastic job on your part. I'm so pleased with the outcome. You would have my recommendation without question.”

“My overall experience with New Penn Financial was very good during my refinance. However, John Edwards was the reason I chose them for my refinance. John was the only person of many I spoke to that did not pressure me in any way. He gave me the time I needed to decide what I wanted to do but at the same time was there any time I need help or had questions. Once the process was underway, John kept in constant contact right up to the date of my closing. It's rare any more to find someone who appears to really care, especially when dealing with people that you are never going to meet....but John did.”

“John Edwards was extremely helpful in my VA IRRL. I feel he went above and beyond to help me understand the process and encouraged me to get other quotes. When it came down to 3 nearly identical quotes, New Penn became my new mortgage lender because of the professionalism and courtesy John showed me.”

“From beginning to end, John has been constant with everything he said he would do to help me refinance my mortgage. He walked me through all the steps and always followed up in a timely fashion. John was always professional and available to answer any questions. He exceeded my expectations as our original closing date target was end of February, and happily we will be closing at the end of January! I really appreciate all of John’s efforts in keeping us on task and making this one of the best experiences for refinancing a home - it definitely was less scary than I expected it to be! I would highly recommend him as well as New Penn Financial to all homeowners, new buyers and/or refinancers! As a nice bonus for me the customer, I am thrilled my loan will stay and be serviced through New Penn Financial! Thanks! Thanks again John, I really do appreciate all that you’ve done – you’re the one who did the hard work, all I had to do was answer the phone and esign!”

“Meghan and I truly appreciate all of the time and effort that you have put into helping us refinance our home. We certainly could not have done it without you! We are extremely grateful for how smooth, quick and painless you made the process to be, and we are thankful for your honesty and forthrightness in answering some of the difficult questions we had along the way. I would highly recommend you (and your company) for anyone who is looking to re-finance their home in the future.”

“When we decided to do a re-finance via the internet we were very skeptical/leery about what type of responses were would receive or even if any of the lenders out there were credible or legitimate. We received both an email as well as a phone call from John with New Penn Financial almost immediately. John was professional and very knowledgeable in answering our questions. He was confident that New Penn would be able to work with us to find the best loan to meet our requirements. As we moved forward, we were able to get electronic documents back and forth in a secure method via their web site. John kept us updated every step of the way. The process of the loan was fast, we closed on-time in the comfort of our home, and we will recommend John to family and friends. Thanks again John for all your assistance!”

“I am very happy with not only your work on my behalf but also with your manner and attention to details. This re-fi was quick, clean and painless for us. You had all the forms ready and explained them so we always felt up to date and in the loop. Thanks again and I would do this again if the opportunity arises.”

“John was helpful throughout the whole process. His suggestions and recommendations played a major role in my attaining satisfaction. Thanks again John.”

“John did an outstanding job of helping me refinance for a second time. Everything went very smooth and John made it a quick simple and easy process.”

“My refinance had several bumps along the way and John was an excellent partner in addressing each of them. He helped me understand problems with my credit and got them fixed. He also tracked down paperwork issues with former lien holders. I was very impressed with John's understanding of the process and his ability to clearly communicate what was going on along the way. I highly recommend working with John!

“This is a quick review of refinancing with New Penn with John Edwards as my mortgage consultant. He was polite and professional throughout the whole process. Information and correspondence were done in an expeditious manner. There were no anxiety and it was stress free. It was a pleasure working with Mr. Edwards and would recommend New Penn Financial to anyone refinancing or buying a mortgage loan.” –

“My experience with John and New Penn was excellent! He made the entire refinance process go by smoothly and without any hassles. I felt like he was able to answer any of my questions and he always responded in a timely fashion. John and New Penn were able to get my wife and I a reduced mortgage insurance rate and were able to help lower our monthly mortgage payments, which has benefitted our family tremendously! I would highly recommend John Edwards and New Penn Financial to anyone looking to finance or refinance their home! Thanks again for everything!”

“About a month and a half ago, I responded to a phone query about refinancing and received a call from Mr. John Edwards. I explained to him our situation and asked if he would be able to help us out. He took all of our information and got back to us in a couple of days explaining to us our options and what we could do. Everything was super simple and relatively quick once we decided to go ahead with the refi. Most of the paperwork was e-signed on the computer and what needed a real signature was done through Fed-Ex express. John was very helpful and took the time to explain everything and even answer the stupid questions. The settlement took place at our home -great!! I would highly recommend working with him.”

"John Edwards made refinancing a mortgage easy, quick and efficient; his courtesy service, knowledge and professionalism created a plan that met my needs and budget. As well as ensuring all questions were answered and that I understand everything in the process. Recommend asking for John Edwards at New Penn Financial for your customer needs."

“Thank you for your service. It is frustrating trying to go through the process of buying a home or refinancing, but I can truly say with representatives like John Edwards it was much easier. The snags that we encountered were handled quickly and efficiently. John was very patient and courteous. John was in communication with me the whole way through and for that I was very glad he was the one who called me first. Thank you very much John. It was a pleasure working with you.”

“John Edwards was the first person to contact me by phone representing New Penn Financial. His mannerism and his knowledge of the lending industry was outstanding, He answered every question I presented. I was sold on the whole idea of refinancing from the first day and to the day we closed. The entire process was very quick and painless. I want to thank all personnel involved for an outstanding job well done, I have told my family and friends about your company.”

“John did a great job for us, he was always there to help and answer all questions that we had in a timely manner. I have and will continue to recommend him to any and all the people that I hear talking about refinancing. Thank you John so much.”

"John Edwards was a pleasure to work with during my refinance. John never made me feel rushed or pressured as many other companies did. He thoroughly explained the process, and kept me well informed throughout. Overall a great experience, and someone I would recommend to anyone needing home financing. Thanks John!"

“I would like to thank John and yourself in reference to the refinance we did recently. John was very professional and was able to help at all times in the refinance process. He answered all my questions to the best of his abilities. I definitely would recommend John as a Loan Officer to my friends and family, if needed in the future. A big thanks for letting me get rid of the PMI.” Wish you both all the best. Regards,

“That is wonderful, John. You kept your promises. I appreciate a man who says what he does and does what he says. You will be receiving many referrals as I live in niche group of military homes in Battery Point that would love to work with a solid professional. Thank you for everything, once again. You have made my life much easier to cope with. I had been searching for more than seven months to find an upstanding refinance company that would continue to keep their 'story', for lack of a better word, straight throughout their pitch. You and your company did a marvelous job. I feel you went above and beyond as if I were your only customer. Thank you John Edwards for making my life a lot less cumbersome with a new refinanced VA home loan.”

“I decided to refinance my home through New Penn Financial after a recommendation from my neighbor and I am very happy that I did. I would like to send a special thanks out to my mortgage consultant, John Edwards. Not only was very knowledgeable, but he was available to answer any questions I had, day or night, and the entire process went very smoothly. I will definitely recommend New Penn Financial to anyone for their mortgage needs.”

"What my wife and I REALLY appreciate about working with you (John Edwards) is the courteous, no pressure - but professional way - you conducted yourself. Prior to selecting New Penn Financial, we were inundated with numerous calls, texts and emails from other individuals and institutions trying to gain our business. It was extremely stressful and annoying. Not with John. He was calm, direct and thorough. This is why we selected Penn Financial for our re-financing. A heartfelt thank you!"

"What my wife and I REALLY appreciate about working with you (John Edwards) is the courteous, no pressure - but professional way - you conducted yourself. Prior to selecting New Penn Financial, we were inundated with numerous calls, texts and emails from other individuals and institutions trying to gain our business. It was extremely stressful and annoying. Not with John. He was calm, direct and thorough. This is why we selected Penn Financial for our re-financing. A heartfelt thank you!"

“We recently closed on a mortgage with New Penn Financial. Our Mortgage Consultant was John Edwards from the Raleigh branch. We were very pleased with the service we received from Mr. Edwards from our first conversation through to the closing. John took the time to listen to our needs and tailored a program appropriately. We had an opportunity to use the loan proceeds that had some time-constraints associated. Mr. Edwards, knowing that, drove the time line. We closed on the loan before some other lending institutions were getting around to returning my phone call. I am sure you already know this – John is a valuable member of your team. I would not hesitate to recommend John to my friends for their mortgage needs. Excelsior!”

“John Edwards, from New Penn Financial, was exemplary in the processing of our HARP refinance. We appreciate the outstanding work and the speedy closing. He made a difficult process easy. Thank you for the outstanding job.”