April 4, 2019
Santa Clara, CA--(BUSINESS WIRE)--Tavant, a leading digital products and solutions company for the lending industry, today announced that NewRez LLC, a leading national mortgage lender, has successfully rolled out its new customer acquisition platform powered by FinLeads to boost its lead management process. The solution will enable NewRez to maximize lead potential and accelerate closures.
FinLeads, a component of the Tavant VΞLOX suite, is a robust customer engagement and aggregation platform that leverages intelligent algorithms to automate, streamline, and personalize the ‘lead to loan’ journey. The product customizes the CRM platform’s out-of-box capabilities and provides a consolidated 360° view of the customer engagement journey and management of the journey across multiple channels. It helps businesses streamline funnel management and improve operational efficiencies.
“FinLeads allows organizations to engage their prospective customers, enables data-driven decision making, and empowers them with complete control over the customer journey,” said Hassan Rashid, Tavant’s Chief Revenue Officer. “We look forward to our continued partnership with NewRez to optimize their sales and marketing funnel and increase ROI while helping them accelerate their digital journey.”
“Lack of visibility into the sales pipeline, multiple lead providers, and disparate data sources constrain the organization. This has impacted our top line revenue and bottom-line operational productivity. We have increased our operational efficiencies and improved our loan officers’ productivity with Tavant FinLeads’ omnichannel customer engagement functionality coupled with powerful Salesforce capabilities. Onboarding to FinLeads has helped us gain an integrated view of pipelines across our office locations nationwide, enabling us to improve sales productivity and increase per LO application rate by 30% in the first three months,” said David Haggert, Chief Marketing Officer, NewRez.
About NewRez LLC
NewRez LLC (NewRez), formerly New Penn Financial, LLC, is a leading nationwide lender that focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 49 states, NewRez is headquartered in Plymouth Meeting, Pennsylvania and operates multiple lending channels, including Wholesale, Correspondent Lending, Direct-to-Consumer, Retail, and a network of Joint Venture partners. NewRez is a Shellpoint Partners company and a member of the New Residential Investment Corp. family. More information is available at newrez.com.
About Tavant VΞLOX
Tavant VΞLOX is the industry’s leading AI-powered digital platform that maximizes the use of data-driven processes in the automation of the loan origination lifecycle. It brings true digital disruption to the mortgage industry with a simple omnichannel experience and high-velocity execution: from home discovery to home ownership. More information is available at tavantvelox.com.
Headquartered in Santa Clara, California, Tavant is a digital products and platforms company that provides impactful results to its customers across North America, Europe, and Asia-Pacific. Founded in 2000, the company employs over 2500 people and is a recognized top employer. Tavant is creating an AI-powered intelligent lending enterprise by reimagining customer experiences, driving operational efficiencies and improving collaboration. More information is available at tavant.com.
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