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  1. Newrez to Recognize Crypto Assets in Mortgage Origination. Read our FAQs and Press Release to learn more.  

  2. In observance of the Martin Luther King holiday, our live customer service lines will be closed on Monday, January 19. We will reopen for normal business hours on Tuesday, January 20. You can manage your account online anytime.

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Gena Coursen

Gena Coursen serves as Chief Administrative Officer for Newrez and is responsible for overseeing the Community Investment Team, Vendor Risk Management, Procurement, Expense Management and Corporate Real Estate functions across the organization.

Ms. Coursen brings 25 years of extensive experience in both the public and private sectors holding senior roles at Black Knight Financial Services; the City of Jacksonville, Florida; and Merrill Lynch. In these capacities, Ms. Coursen was responsible for Compliance, Vendor Management, Risk, Information Technology and financial reporting.

Ms. Coursen received a B.A. from Stetson University and dual Masters Degrees in Business Administration and International Finance from Touro University International (Touro College, New York).