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  1. In observance of the Martin Luther King Jr. holiday, our live customer service lines will be closed Saturday, January 18 through Monday, January 20. We will reopen for normal business hours on Tuesday, January 21. Manage Your Account Online

  2. If you have been impacted by the recent wildfires, please get to safety and contact your FEMA representative for Wildfire Response, Recovery Efforts, and apply for Disaster Assistance. Learn More 
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Felicia Grumet

Felicia Grumet serves as Chief Information Officer of Newrez.

Ms. Grumet has over 30 years of experience in the financial services industry.

Prior to joining NewRez, Ms. Grumet spent 13 years as a Managing Director at Bank of America, where she managed several business areas within Global Fixed Income. Her responsibilities spanned business strategy and development, revenue growth, capital and liquidity management, new products and platform development and operating efficiency. Prior to joining Bank of America, Ms. Grumet spent 15 years at Bear Stearns in Mortgages and Structured Credit Derivatives focusing on a variety of mortgage, asset-backed and other securitized products.

Ms. Grumet holds a B.S. in Applied Economics and Business Management from the Dyson School at Cornell University and serves on the Cornell SC Johnson College of Business Leadership Council.