Russell Allen

We want to thank you for all your help during the process of refinancing our house. I appreciated that I could reach you any time with any questions I had. You always responded immediately. Thank you to you & New Penn Financial for making the complicated process much easier.

Buying a new home is a very stressful event, Russell could not have made the process smoother. Thanks

Hi Russ, we are happy new home owners thanks to you and New Penn Financial. We are very happy with the interest rate and the whole process was easy for us. We appreciate your professionalism and would highly recommend you to someone else looking to buy a home. Sincerely

When deciding if to refinance my primary home I hesitated remembering the pain staking process I’ve endured in the past because of my rental properties. But I thought I would give it a try and stop the process if I became to frustrated. However, I can honestly say, Russell Allen of New Penn Financial made my refinance experience a piece of cake…just as he promised. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. I am a high maintenance client but Russell never made me feel that way. He’s knowledgeable, courteous and works with a client first attitude. My many phone calls and emails were always answered (and promptly) and handled in a very professional manner. He was exceptionally patient and very thorough. When he learned of my family members passing, he immediately expressed his condolences. Even now that the deal is done I would still feel 100% comfortable calling Russell with any questions. He extended his expertise beyond the scope of the business deal and I look forward to working with him during my future mortgage loan needs. He delivered on everything he told me and more. I feel I have not only gained a lifetime mortgage consultant but I feel I’ve also gained a friend. That is how Russell makes you feel. I will be recommending him to all of my family and friends. Thanks for everything Russell!! Also, GIVE HIM A BONUS!!

We would like to tell you how pleased we are with our refinance process. Russell Allen was the major reason for this. He was knowledgeable and thorough. Russ kept in touch with us and was flexible to meet our needs. The whole process was smooth and painless. Thank you again.

Hello Russell. I just wanted to thank you for helping me line everything up with my new refinancing mortgage.You have been an excellent help and I know it wasn't easy to deal with me with the million questions I had. Thanks for explaining everything to me with a 120% patience. Also, I think it was really cool that we had the same names Russell and Russell. With the attitude that you have for your business/career and your customer service I know you'll be very successful and make a lot of people happy. Scale of 1 to 10, you're an 11. 10 being the greatest. Good luck with everything Russell! We'll stay in touch.

Good Morning Mr. Russell, I am writing to thank you and your company for a job well done. Mr. Russell, from the moment I first called you to find out if there was a way I could get rid of my Mortgage Insurance Premium, you took it upon yourself to make it happen. Guess what? you really made it happen. You did everything in your power to make the refinancing process a very smooth and stress free experience. I know that, for the rest of my life, I will always come to NEW PENN (especially to both Mr. Allen and Mr. Crusse) for all my mortgage issues. I am also going to refer all my family members, friends, and acquaintances in need of a mortgage to you. Once again, thank you so much for your help. This has been a fabulous experience. Keep up the good work.

Thank you so much Mr. Russell. Definitely your service is more than satisfactory. After three times of refinances; for the first time, I did not have any complaints. Your words were precise and there’s no lie. You’re very true, straight and punctual when it comes to business. I won’t have any problem to refer you to my friends.

Thank you for patience and time with me and I really appreciate your help. You did a good job. You were very professional with me and my family and I would highly recommend my coworkers and friends. God bless you.