Now you can pay your mortgage online.
Welcome Amerihome Customers!
NewRez looks forward to serving you.
We understand that transfers such as this can lead to a lot of questions. We have provided some key dates and answers to commonly asked questions to help you through this transition process. For example, common questions you may have include:
Here are some important dates for you to be aware of:
|Feb. 18th||Transfer of your loan from Amerihome to NewRez.|
|Feb. 18 to Feb. 25||NewRez will be loading loan information to our operating systems. Please note: NewRez will have limited information regarding your loan while we load this data.|
|Feb. 25||Loans are active on our systems. Payments can now be received. We want to provide you with tools and options to make managing your loan simple and easy. Here at this site, you can find additional information and ways to manage your account. Once you create a profile, you will have online access to view statements, make payments, and even chat with a Customer Care representative to address any questions you may have.|
Need to register for an account?
Setting up your account can be done in a few easy steps. Once you create a profile, you will have online access to view statements, make payments, and even chat with a Customer Care representative to address any questions you may have.
Here are some commonly asked questions that will also be beneficial during this transition period:
Your loan will be transferred on Feb. 18, 2019.
Your loan will be active on February 25, 2019.
Due to the time it takes to properly close your Amerihome account, reconcile the account and open your account at NewRez, you will not be able to access your full account information until February 25, 2019.
We will start accepting payments directly to NewRez starting on February 18, 2019. But, payments will not be posted until after your loan goes active on February 25, 2019.
All payments February 18 and thereafter should be made to NewRez. We will begin processing your payments on February 25, 2019. No late payment fees will be assessed during the month of February for February payments.
All payments can be made payable to NewRez. Our mailing address is: PO Box 740039 Cincinnati, OH 45274-0039.
Yes. A welcome packet will be mailed to you on February 26, 2019.
Yes. Your updated loan number was included on the recent letter mailed to you from NewRez and will be provided to you in your welcome packet.
Once your loan is active on our system on February 26, 2019, you can create an account using your newly assigned loan number and access your loan level information.
Yes. If you currently have an automatic draft from your banking institution, then this information will be provided to NewRez and the drafting will continue accordingly. No action is needed on your part.
Yes, for payments after February 18, 2019, choose NewRez on your bank's bill-paying service.