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Scam and Fraud Prevention Tips

At Newrez, your security is our top priority. As scammers' tactics become more sophisticated, we encourage you to stay alert and safeguard your finances with these 5 tips.

Be Cautious of Account Fraud

Check your account regularly and report any unusual activity immediately. Additionally, maintain strong security by updating your password to a new strong password every three months.

Verify Before You Trust

Fraudsters sometimes pretend to represent companies you know. If someone claims to be a representative of a company you do business with, always verify the contact with the company directly. Don't let anyone pressure you—take time to confirm the information yourself. 

Protect Your Information

We will never ask for your password or sensitive information via phone, email, or text. If someone requests this information, be alert and report it. 

Secure Your Device

Scammers often target your phone or other personal devices to make unauthorized payments. Protect your accounts and personal devices using multi-factor authentication or other means of ensuring the security of your account. 

Safeguard Your Information

Even seemingly harmless details like your first car or mother's maiden name can help scammers bypass security. Avoid sharing personal information on social media or online. If you're unsure about sharing senstive information, check with a trusted friend or family member.

Contact Us

If you need to speak with someone about a recent fraud alert, please contact our customer service representative by using the live chat on your online portal.

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