I am here to assist you with all your mortgage needs. I will help you consider a whole range of factors regarding your lending needs whether you're purchasing your first home, a second home or refinancing. I will make every effort to simplify the lending process with step-by-step guidance from application to closing.
I am committed to providing you with the best customer service available. If you want to get started on a home loan, contact me today.
13550 Falling Water Road
Strongsville, OH 44136
" We want to thank you from the bottom of our hearts for all the hard work you did helping us get our mortgage for the house. We will forever be grateful to you for every time you went above and beyond. Also, for your patience with us when I called every single day. You are amazing at your job and I will recommend you 100 times over to all of our friends looking to get a mortgage. We also appreciate that even though we weren't the "perfect" candidates for a mortgage, you and your team made it happen for us. Again, thank you. You helped us buy our first home and you made our dreams come true. Forever in your debt "
" "I would like to let anyone who employs Augusta Chauhan know just what an asset they have in this fine lady . Firstly and foremost she is unbelievably patient . I know this because I can be a slow study and she not only endured me she sweetly informed me on any (and there were many) questions fully and in a manner even I understood. This lady is a gem and I seriously hope you know this because your firm is lucky to have her! Also I would like to let you know that I have all of her info so anyone I know that may want a refi will most certainly get a huge reference from me !!!" "
" "We truly want to thank you for your assistance and your professionalism. It has been pleasure working with you thank you so much for everything. Blessings to you." "
" "Working with Augusta Chauhan as my loan processor was amazing. When I first spoke with her she was very nice, helpful and reassuring. She was always available for me to speak with, regarding any questions or concerns that I had. She was very informative on the home buying process, and assisted me every step of the way regarding the needed documents that was needed to send her in order to obtain my home. She reassured me and gave me confidence that I would be obtaining my dream home. This was my first time purchasing a home, so the process was new to me, she taught me a lot and was very patient with my many questions and answered every one of them accurately. The process with New Penn Financial overall was a smooth and exciting experience, I knew the home was mine when I first began working with everyone. Augusta made it clear and spoke as if the home was my home. She was very professional and sweet. The home buying process is known to be a stressful experience, as there were times that it was a tiring experience and I was so ready to close, however the experience was also exciting and Augusta made me feel comfortable and made sure I was able to close in a timely manner. Augusta was excellent! And I will definitely be referring her to any one else I know that is wanting to purchase a new home or refinance. Im loving my new Home and I am so excited about being a homeowner!! Thank You Augusta!" "
" “I would like for you to know how pleased I am with the service and respect I received from Augusta as she managed refinancing my personal home mortgage and my rental property mortgage. She responded promptly to my calls or emails. She also answered my questions appropriately and was knowledgeable and helpful in navigating through the refinance mortgage process. Again, "kudos" to Augusta for her integrity and work ethic.” "
" “I would like to inform you of what an excellent job Ms Augusta Chauhan did to refinance our mortgage. She was very helpful, nice, polite and supportive. Augusta was very patient, always called back after I left a message and answered all my questions. I think she did a wonderful job in guiding us to refinance our mortgage, I wanted to thank her and letting you know how she went out of her way to make me feel comfortable and how professional she was. Thank you.” "
" “Augusta, I wanted to thank you for all of your help when it came to refinancing our home. I heard only nightmares on how people struggled with their new bank and all of the hoops they had to jump through just to get their mortgage closed. So I can tell you I was very skeptical but with your help it went better than I could image. What made it even better was you were able to be flexible when it came to the closing. We actually signed the loan papers while we were on vacation. How many people can say that they bought a house while on a trip to Vegas? Brian and I will always enjoy sharing that memory for years to come. It was a pleasure working with you and I will make sure I give your name out to friends and family!” "
" “Augusta, you have been extremely helpful and courteous throughout this entire process. You have kept me well aware of where things were in the process, explained every step thoroughly, had answers to all my questions, and did so with an exceptional personality. If I know of anyone looking for help in this area, I will definitely recommend you to work with. Thanks again for making this process so accommodating.” "
" Just wanted to let you know how much Augusta did for us and all the help she gave us getting this loan done and answering all over are questions during this whole process. She was awesome and the reason I got this loan from New Penn. "
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